Our Free & Simple 30-Day Returns

Picture this: you’ve been eyeing a piece from SOUTHHAMGOODS, it finally arrives, and… it’s just not the right fit. No stress! These things happen. We believe getting a refund should be just as pleasant as getting your package in the first place.

The 30-Day Window

You’ve got a full 30 days from the moment your order lands on your doorstep to decide if it’s a keeper. Go ahead, sleep on it. We’re in no rush.

How It Works (In 3 Easy Steps)

• Give us a shout: Drop an email to [email protected] with your order number and the items you want to send back.
• We handle the shipping: We’ll fire off a prepaid return label to you. Just print it, stick it on the box, and drop it off. Here’s the kicker: return shipping is absolutely free.
• Get your refund: The second your return lands back with us, we process your full refund. No restocking fees, no hidden hoops. The money usually shows up in your account within a few business days.

The Only Fine Print

Just a couple of small asks so we can keep doing this for everyone: items should be unworn, unwashed, and have their original tags attached. It helps us keep the cycle going for the next person.

Need a Hand?

If anything’s a little wonky with your order, or you just have a question, contact us directly at [email protected]. We’re real humans who answer emails and we’re happy to help you sort it all out.